Frequently asked questions

When will I receive my order?

We process all orders within 1 to 3 business days. Delivery usually takes 5 to 21 days, depending on your country, order volume, and local customs. As soon as your order ships, you’ll receive a tracking number by email.

Do you ship worldwide?

Yes! We offer international shipping to most countries via Standard Shipping. Delivery times and availability may vary depending on your location.

How can I track my order ?

You can track your order on our Track My Order page using the tracking number provided in your shipping confirmation email. If you haven't received it, check your spam folder or contact us.

Can I return or exchange an item ?

We do not accept returns, but we offer a 30-day refund policy if your product is defective, damaged, or never arrives. Just contact us at info@fitmylabu.com with your order number and a photo of the issue if applicable.

What should I do if I receive a damaged item ?

Please contact us as soon as possible. Include your order number and clear photos of the product. We’ll handle your request quickly and offer a solution — refund or replacement depending on the case.

Are the outfits compatible with all Labubu versions ?

Most of our outfits are designed to fit Labubu figures between 15 and 17 cm, including popular versions like Energy, Macaron, and Have a Seat. Please always check the product description for compatibility notes.

Are the Labubu figurines included with the outfits ?

No, the figurines are not included. We only sell clothing and accessories designed for your own plush toys and figures. All images are for styling inspiration only.

What age group are your products suitable for ?

Our items are intended for collectors and decorative use, not as toys for small children. We recommend them for users aged 12 and above due to small parts.

How should I wash or clean the outfits ?

Most of our clothing items can be washed by hand in cold water. If you use a washing machine, we suggest placing them in a laundry net on a gentle cycle and avoiding the dryer.

Still have questions ?